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JAMES GOLDHILL

ASSOCIATE DIRECTOR

My role at Transform is to lead and develop digital transformation programmes in the private sector. I'm passionate about helping clients design and deliver better customer experiences and improve their commercial performance.

SPECIALISMS:
  • Multi-channel and digital strategy

  • Customer Experience service design

  • Programme and change management

My blog post recommendation: WHAT TO SAY WHEN SOMEONE ASKS "WHAT IS DIGITAL?