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Inspiring a more diverse talent pool to protect and serve

How the RAF helped potential recruits find their role in the mission to keep our skies safe.​​


The RAF prides itself on realising hidden potential. It can teach recruits Arabic in less than 18 months and provides technical training second to none. But when the RAF's traditional talent pool began to shrink, it needed a new strategy to keep Britain's skies safe—by generating the most diverse talent pool in RAF history.


Here's what we did:

Finding a larger talent pool


We began by interrogating the data to reach applicants outside the usual demographic (young, white males with military history in the family). We asked: “Why do some candidates progress?”, “Why do others drop out of the process?”.

Building on a live data model


From our findings, we optimised creative to appeal to a new target audience, in a language most relevant to them. ​

Getting the right recruits in the right roles


We used the full spectrum of the RAF’s entire communications journey to showcase the world of possibility the RAF had to offer.​

Qual and quant research​


to identify what motivates applicants to explore a life in the RAF - and, crucially, what makes them hesitate from registering their interest.​

Content design


to address their deepest concerns of our diverse audiences. The data we found informed every word or evocative image in all of our marketing. ​

Campaign execution



to help the RAF deploy a more inclusive recruitment model year after year that ensures its future can harness the power of difference to safeguard our nation.​



2x

number of people considering the RAF from diverse backgrounds​


2019

the year RAF became the most diverse air force in history​